# Stein Solutions

> Human-centered operational AI consulting for small businesses. Founded and run by Jeanette Stein in Grand Rapids, Michigan. Helps small business owners — especially coaches and relationship-based businesses — use AI to save time, reduce overwhelm, and streamline operations without losing the human side of business.

Jeanette Stein is the creator of the [Human-Centered AI Maturity Framework](https://steinsolutions.ai/human-centered-ai-maturity-framework), a five-level model used to assess and grow a business's AI capability across six operational areas: Visibility, Customer, Experience, Operations, Leadership, and Quality/Trust.

The primary entry point for new prospects is the free AI Opportunity Map. Engagement progresses from audit → strategy call → 12-Week AI Strategy & Systems Build (starts with a VIP Day) → Ongoing Partnership.

## Core offerings

- [AI Opportunity Map](https://steinsolutions.ai/audit): Free five-minute interactive audit. Returns a time-leak map, human-side guardrails, and three concrete next moves.
- [Book a Strategy Call](https://steinsolutions.ai/book-a-call): Free 30-minute call to review audit results and identify the safest first AI build for the business.
- [12-Week AI Strategy & Systems Build](https://steinsolutions.ai/): Strategy plus implementation. Starts with a VIP Day to identify the highest-leverage opportunity, then builds the right systems in the right order and makes sure the business can run them. Scoped per business after the strategy call. $10,000.
- [Ongoing Partnership](https://steinsolutions.ai/): Continued strategic support as the business grows, for clients past the initial Build. By inquiry.
- [The Human-Centered AI Maturity Framework](https://steinsolutions.ai/human-centered-ai-maturity-framework): The proprietary five-level model (Foundation, Integration, Delegation, Coordination, Autonomy) applied across six operational areas. Used to score AI maturity, identify the safest first build, and plan the next move.

## Community and education

- [The Owner's AI Room (Skool)](https://www.skool.com/chatgpt-solutions/about): Free community for coaches and small business owners learning to use AI in their operations. Lower-pressure space for exploration before implementation work.
- [Resources](https://steinsolutions.ai/resources): Free guides on practical AI implementation — Claude Code setup, custom GPTs, prompt patterns, AI maturity, tool API keys, operational automation.
- [Events and Workshops](https://steinsolutions.ai/workshops): Monthly live workshops on specific AI implementation topics. Replays available.

## About Jeanette Stein

- [About](https://steinsolutions.ai/about): Background, philosophy, and the operational journey behind Stein Solutions.
- Based in Grand Rapids, Michigan. Works with clients across the United States.
- Specializes in: Claude Code, ChatGPT, custom GPTs, Cloudflare Workers, agent-based workflows, and operational automation for owner-operated businesses.

## Positioning

Stein Solutions is built for small, relationship-based businesses where the owner is also the operator — solo operators, two-person teams, ten-person businesses. Not for enterprises. Engagements emphasize: systems the operator actually owns at the end, adoption through design rather than enforcement, and explicit human guardrails on every AI workflow.

## Trust signals

- [Client Reviews](https://steinsolutions.ai/testimonials): 17 attributed reviews from coaches, consultants, and small business owners, with full schema.org Review + AggregateRating markup. 5.0 average rating.
- Public testimonial wall at [skoo.ly/testimonials/steinsolutions](https://skoo.ly/testimonials/steinsolutions).
- Open community of practice at The Owner's AI Room (Skool).

## Contact

- Email: jeanette@jeanettestein.com
- Website: https://steinsolutions.ai